Reference

Terms and Conditions That Keep Your Account Straightforward

These terms set out how your bro128 account works — what we expect from you, what you can expect from us, and how payments through DANA, OVO, and GoPay fit into that agreement.

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bro128 Terms and Conditions That Keep Your Account Straightforward
TERMS QUERIES

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account status, our support team handles terms-related questions directly. You can get in touch through live chat, email, or your account dashboard — whichever is easiest from your device.

Live Chat Open the chat widget from any page on bro128. For terms and account queries, describe your issue and our team will respond directly.
Email Support Send your question to our support address listed in your account settings. Include your registered e-wallet type — DANA, OVO, or GoPay — for faster handling.
Account Dashboard Log in and head to the Help section in your dashboard. You can submit a terms or account query there and track the response in the same place.
HOW WE HANDLE IT

Account Security, Data, and Your Rights

We take the security of your account and the data tied to it seriously. Here is a plain look at how we manage the things that matter most to your account relationship with bro128.

Account Security

Your account is protected with standard encryption. We recommend using a unique password and keeping your DANA, OVO, or GoPay login separate from your bro128 credentials.

Data Retention

We retain account and transaction records in line with applicable regulations. You can request a summary of your stored data through the support channels listed above.

Cookie Use

We use cookies to keep your session active and to remember your payment method preference. No cookie on bro128 is used to sell your data to third parties.

Requesting Changes

To update personal details or query how your data is used, contact support via live chat or email. Changes to registered e-wallet accounts require identity re-verification.

Common Questions About These Terms

Real questions about how these terms work in practice — answered plainly.

These terms apply to anyone who creates and uses a bro128 account in Indonesia where local law permits. If you are unsure whether access is allowed in your area, check your local regulations before registering.

No. Each person is permitted one account only. Duplicate accounts breach these terms and may result in both accounts being suspended. Contact support if you have access issues with an existing account.

Transactions through DANA, OVO, or GoPay require the wallet name to match your bro128 account name. A mismatch will hold up withdrawals until identity is re-verified through our support team.

We notify you via the contact detail on your account — typically the email or number you registered with. Continuing to use the platform after that notification counts as acceptance of the updated terms.

Send a data request through live chat or to the support email in your dashboard settings. Include your registered wallet type — DANA, OVO, or GoPay — and we will respond with what we hold on file.

Accounts may be suspended for breaching these terms — including credential sharing, duplicate registration, fraudulent payment attempts, or activity that violates applicable local law in Indonesia.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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